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| Windows 7 Migration Assurance Services |
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| PC Helps' Windows 7 Migration Assurance Service delivers on-demand support and training solutions to knowledge workers and IT staff throughout all phases of deployment, which is crucial for early adoption and faster ROI. Minimizing the learning curve and properly training knowledge workers and IT staff on the new and improved Windows 7 features will quickly boost productivity. |
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| Productivity Challenges Created By The New Windows 7 Interface |
| Below is a list of common tasks that can impact knowledge worker productivity: |
Removed or Eliminated:
- The Quick Launch toolbar
- Taskbar will include icons only (no text)
- Changes to auxiliary applications like Windows Movie Maker and Windows Mail
- Vista Sidebar
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New Features:
- Federated Search
- Easier use of projectors with the Windows Mobility Center
- Improved backup utility for improved flexibility
- Taskbar changes and Aero Peek
- Enhanced Keyboard shortcuts
- Jump Lists
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IT Help Desk Staff-Related:
- The Problem Steps Recorder
- The Action Center
- Built-in management of biometric devices
- Second generation of PowerShell
- Ability to burn .ISO images to disk
- System Repair Disks utility has been simplified and improved
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| PC Helps' Windows 7 Migration Assurance Benefits
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- Support and training expertise before, during, and after migration - reducing downtime
- Live, on-demand, expert support and training 24x7
- End-user-focused project timelines to coordinate deployment, support, and training
- Turn-key and customized end-user awareness campaigns
- PC Helps assists in fielding immediate migration questions which allow IT staff to attend to deployment procedures and day-to-day support calls outside the Microsoft package - maintaining call flow and eliminating call abandonment and end-user frustration
- On-going call analysis and solution-based reporting to identify target training needs
- Live, web-based eTraining classes: Introduction to Windows 7, Top Secrets for Windows 7, Top Tips/Tricks/Techniques for Working with Files in Windows 7
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