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The PC Helps executive team represents a range of experience and talent from across the technology, support services, training and outsourcing industries.
Brian Madocks
Chief Executive Officer
Mr. Madocks joined PC Helps as chief executive officer in 2009. He is responsible for all aspects of our business with an emphasis on increasing value to customers, employees and shareholders. Before PC Helps, Mr. Madocks was chief executive officer of SunGard Higher Education, the leading provider of enterprise technology and services solutions to colleges and universities. Prior to that, Mr. Madocks was SVP and general manager at SAP America. He holds a bachelor of science in finance and economics from Long Island University and completed the Executive Development Program at INSEAD in France. He currently serves on the board of Long Island University, and is a member of the United Way of Southeastern Pennsylvania 2010 Campaign Cabinet. |
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Mark Barry
Senior Vice President, Business Development
Mr. Barry is responsible for all aspects of business development for PC Helps, with a focus on strategic partner development and channel strategies. Prior to PC Helps, Mr. Barry was a partner with OpenView Venture Partners, an expansion stage venture capital firm. Before OpenView, he spent 15 years with Microsoft, where he held key leadership roles in consulting services, desktop application support, direct and channel sales, and strategic and emerging business development. Earlier in his career, he held senior-level positions in enterprise sales and marketing at Wang Laboratories and co-founded CAS, Inc., a startup focused on small business applications. Mr. Barry graduated from West Virginia University with a BS in business administration and has studied graduate business management at Southern Methodist University. |
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Bill Clinton
Chief Financial Officer
Mr. Clinton is responsible for all financial management and reporting, as well as for the information technology and human resources operations of the company. Before joining PC Helps, he served as vice president of finance with both SunGard Higher Education and Sanchez Computer Associates. In these roles, he managed all aspects of financial planning and reporting, and also led or facilitated major technology infrastructure initiatives including implementation of SAP Financials, Siebel CRM, and a professional services automation application. While at Sanchez Computer Associates, he facilitated and supported the company's successful IPO. He started his career with PriceWaterhouseCoopers. Mr. Clinton holds a degree in accounting from Susquehanna University.
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David Sill
Senior Vice President, Sales
Mr. Sill is responsible for the development, direction and management of all sales-related activities, including sales training and recruiting, client acquisition, customer service and pricing. Over the past decade, his teams have forged sustainable relationships with industry-leading companies, including many Fortune 1000 firms, and have consistently delivered against the company's goals. He holds a BA in writing and communication from the University of Pittsburgh, a JD from the Pennsylvania State University Dickinson School of Law, and an MBA from Villanova University. Mr. Sill is a licensed attorney in the Commonwealth of Pennsylvania.
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Kevin Walters
Senior Vice President, Operations
Mr. Walters is responsible for all aspects operations, including service delivery to PC Helps clients. He leads a team of certified applications consultants and customer service representatives - including management, staffing and training to ensure expertise and proficiency in over 160 different desktop and mobile applications. Members of his team have consistently been recognized by customers as delivering the highest caliber service and support. His responsibilities also include product development, data systems initiatives, and corporate administration. Mr. Walters joined the company in 1995 as a consultant. Prior to PC Helps, he held positions as a professional fundraiser and campaign manager, and as an educator. Mr. Walters graduated from the University of Pennsylvania.
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Lori Zelko
Senior Vice President, Marketing
Ms. Zelko is responsible for all aspects of marketing including strategy and planning, brand development, communications, and demand generation. Prior to joining PC Helps, Ms. Zelko held marketing leadership positions with ICG Commerce and SAP North America. At ICG Commerce, she launched the company's first vertical marketing initiative focused on the large enterprise corporate market. With SAP, as vice president for Industry & Solution Marketing, she drove field marketing strategy, planning and execution and led a team of 30+ marketing professionals focused on demand generation and pipeline build in excess of $700M annually. Ms. Zelko holds a bachelor of business administration degree in marketing from Temple University.
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