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All positions are at PC Helps’ Bala Cynwyd, Pennsylvania headquarters, located 15 minutes from Center City Philadelphia, or our Cleveland, Ohio office. The positions include:
- Full health and dental insurance
- Personal, sick and vacation time
- 401(k) plan
To apply for any of the positions below, please email, fax or mail your resume to PC Helps Support, Inc. Include your salary history and computer experience.
PC Helps Support, LLC
One Bala Plaza
Bala Cynwyd, PA 19004
Email: jobs@pchelps.com
Fax: 610.538.8761
Job Description:
The software support technician handles telephone calls from our customers on a wide variety of software such as Microsoft Word, Excel, Outlook, PowerPoint, Access, Visual Basic for Applications (VBA), and Windows operating systems, as well as Blackberry, iPhone, iPad, and Android mobile devices.
The technician possesses superior interpersonal skills and communicates that he enjoys working with people. This person also has a strong desire to become a resource to her fellow employees and gladly shares her knowledge and experience with others.
Hours:
Full-time, permanent position; NO temporary or contract positions
Requirements:
Two or more years of PC experience. Advanced knowledge of three or more off-the-shelf software applications. Advanced knowledge of Windows XP, Windows Vista, or Windows 7. The ability to learn new applications quickly, and to certify in numerous software applications.
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Job Description:
Sell support contracts to Fortune 1000 companies located throughout the United States. Ninety percent of sales are inside and ten percent are outside. Predominantly inside sales.
Hours:
Full-time permanent position
Requirements:
College degree. Ability to sell effectively over the phone and in person. Willingness to travel and strong PC knowledge.
Compensation:
Salary plus commission and bonus
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Job Description:
Review call reports, handle customer inquiries and general office duties.
Hours:
Full-time permanent position; One late shift per week
Requirements:
Detail-oriented with strong PC knowledge. An ability to learn new applications quickly is a must. Candidates must be able to work in a fast-paced environment that requires dedication.
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