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Taking the Easy Route

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WHEN MICROSOFT RELEASED OFFICE 2007 and introduced the Ribbon, everyone wanted to know what happened to the File menu. Some users called their corporate help desks asking if they could…

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Halfway Through HDI 2013

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New devices, the mobile revolution, and the intersection of corporate and personal computing have altered the way people work. IT’s traditional approaches to support, training, security and policy are changing…

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Outlook for Spring

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Imagine what your actual snail mailbox at home would look like if you used it to store every piece of mail you receive. It would make the postal carrier’s job…

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