Cost Reduction
PC Helps eliminates the costly burden of application support questions to your in-house Help Desk team, significantly decreasing cost per solution while freeing up support resources for mission-critical issues and projects where they should be focused. » More
Cost Avoidance
PC Helps provides live, 24x7 application support on demand, without the expense of adding, training, and managing a full-time team of application experts, while simultaneously increasing the depth and breadth of knowledge available through the Help Desk. » More
Value-Added Enhancement
PC Helps has the expert consultants and application knowledgebase to help your knowledge workers better utilize their desktop tools and to ensure that your company harnesses maximum value from its software investment. » More
Hidden Demand
PC Helps drastically reduces "shadow support," where PC end-users recruit their peers to get help with desktop application issues. This approach is extremely unproductive and costly, as it saps time and energy from the company’s revenue-generating activities.
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Services & Support
PC Helps provides desktop application support for the knowledge workforce. As an expert, certified partner supporting over 160 common desktop applications, PC Helps frees the IT Help Desk from costly, inefficient end-user application support. By enabling knowledge workers to better utilize daily applications, PC Helps improves corporate productivity while enhancing the value added by the IT Help Desk. Sign up for a PC Helps pilot program today! Call 1-800-HELP-412.

       

Adoption, Productivity, & ROI
Readiness Checklist
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InfoCenter

Boost morale and productivity by adding iPhone support and training
PC Helps Support was recently featured in Computerworld magazine for its proactive efforts in providing support and training for corporate knowledge workers using iPhones in the workplace. As the economy continues to struggle, raising or sustaining company morale becomes more of a focal point across business units, and allowing innovative productivity gadgets like the iPhone will become more common.
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Myths and Realities of an Office 2007 Migration and Eight Service Levels Needed to Prove Migration
You cannot afford to approach an Office 2007 migration blindly. The user interface is radically different and guarantees that your employees will flounder just trying to perform basic tasks. Separate the facts from the myths, and learn how to get the most return on your investment.
» Read Whitepaper

eTips & Tricks
Sign up to receive free periodic eTips to help you quickly learn features of the desktop applications you use every day. » Sign Up
Desktop Application Support for Your Knowledge Workforce